Refund and Returns Policy

1. Eligibility for Refunds

•Refunds are available for items returned within 14 days of delivery.

•Tables must be in like-new condition with original packaging, accessories, and receipt or proof of purchase.

 

2. Non-Refundable Items

•Damaged items due to misuse, neglect, or improper handling.

 

•Items marked as final sale or promotional giveaways.

 

3. Return Process

•Customers must initiate a return request through our Return Portal or email.

•We will provide a prepaid return label for defective or incorrect items; otherwise, customers are responsible for return shipping.

•Refunds will be issued after inspecting the returned item, usually within 7 business days of receipt.

 

4. Refund Options

•Refunds are credited to the original payment method.

•Alternatively, customers can opt for store credit or an exchange.

 

5. Damaged or Defective Items

•For items damaged in transit or defective upon arrival, contact us within 48–72 hours of delivery.

•We’ll arrange for a replacement or full refund, including shipping fees.

 

6. Cancellation Policy

•Orders can be canceled for a full refund if the cancellation request is made before shipment.

 

7. Customer Support

 

For further assistance, please contact our support team at 

Email: [email protected]

Tel: 0557997853